"We have been very impressed with our laser. We were impressed with the quality of the package when we received the machine–there was no damage, and they included videos that were very helpful in setting it up and getting it ready for use. We’ve had our laser for 2 years now and haven’t had any issues with it. Their support after the sale is great. "
-Inc .USA, Eron Murphy
"I never had done any business with China directly before and Ken with Thunder Laser did everything to help us out to get the laser to the United States. He then really helped out with working with us to get the laser up and operating. Thunder Laser is an excellent piece of equipment for an excellent price and Ken at Thunder Laser was extremely helpful and when I need another laser I will get another laser from them."
- Sue, USA
"I was nervous when I bought a Mar 60 laser cutter from Thunder Laser on E-Bay because of I have no knowledge for laser engraving and cutting. But I was so happy when I turned on the machine first time because the software was easy to use. This is amazing machine for engraving and cutting."
- Sven Sabri, Germany
"I have bought 5 months back , lazer mars-90 and worried that he at delivery in kazakhstan 5000 km , he can will spoil. When I have got him(it) , for 3 weeks , he was in very strong packing. Under the first cut-in he immediately became to work. I was surprised by his(its) accuracy of the cutting and engraving , particularly hd head I do the portraits on acrylic very high quality. Even my children quickly understood in program which much forgive;pardon in use. Advise to buy this lazer and hd head to him since possible to emboss very clear scenes and in 3 d."
- Sergey Barabash, Kazakhstan
"Hi Folks
- Ernst , Austria
I am Ernst from Austria and i got my Mini 60 from Ken a few weeks ago – i am verry happy with it – i live verry close to trotec (25 km) and i buyed a thunderlaser – Ken is verry fair and helps verry good and fast – the laser cutter / engraver is fast and cheap so i took the thunderlaser – i like the way thunderlaser handle problems – its easy going and the fast in finding solutions. I hope i am back here in a year and write the same as the first here – than all is as good as in the beginning. Start with Ken and Thunderlaser was cool – now let us see how it works!"
"It is unfortunate that the machine I need is not a type that you manufacture. I have enjoyed the experience of working with you. It has been many hours that you invested in communications with me and I must admit that I am disappointed that I cannot buy from you. Your efforts in making sure that I really get exactly what I need were so important to me throughout the process. It seems you were more interested in making sure that I was secure in my decision than trying to sell me a machine. My lack of knowledge on lasers would have left me very vulnerable to a mistake. You built up a trust with me that I value greatly when doing business. You have a fine company and it is certain that you will stand behind your products and service with the same diligence you showed during our lengthy process of communications. "
- Len Laviolette, San Diego